Factory reset ZEDSmart 55DTH801

How to reset or hard reset an ZEDSmart 55DTH801

If your Smart TV ZEDSmart 55DTH801 works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.

IMPORTANT: formatting or resetting your ZEDSmart 55DTH801 to its factory state will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this 55DTH801, Wi-Fi passwords, Google Play user and web browsing history.

The ZEDSmart 55DTH801 TV will need to be fully configured as when it was turned on for the first time after purchase.

Estimated time: 15 minutes.

Table of Contents:

Restore from the options of ZEDSmart 55DTH801

You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

1- First step:

First go to the start menu of your ZEDSmart 138 cm (55 Inches) 4K Ultra HD Smart LED TV 55DTH801 (Black)(2018 Model) TV, once you have it in front of you, go to the settings, it is the gear wheel icon in the upper right part of the screen of your ZEDSmart 138 cm (55 Inches) 4K Ultra HD Smart LED TV 55DTH801 (Black)(2018 Model):

2- Second step:

Navigate through the menu of the 55DTH801 TV until you find the section called "Storage and reset", press to access the storage settings and factory restore.

3- Third step:

Once inside the ZEDSmart 55DTH801 Storage and reset settings, look for the "Factory data reset" section with your remote or cursor and click on it.

4- Four step:

A confirmation message will appear on the screen of the ZEDSmart 55DTH801 indicating that all the information on the television 55DTH801 will be deleted, including the settings, the downloaded applications and the link with your Google account (the Google account is not deleted, only unlinked from the TV), click on "Factory data reset" again, if you have decided not to continue click "Cancel" and no data will be deleted.

5- Fifth step:

A second confirmation message will appear to confirm that you want to restore the ZEDSmart 55DTH801, from this step you cannot go back, all apps and settings will be removed from the TV.

Press "Erase everything" to finish and wait a few seconds for the 55DTH801 to be completely restored.

Restore ZEDSmart 55DTH801 without the remote control

If you don't have the ZEDSmart 55DTH801 remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your ZEDSmart using the physical buttons on the back, bottom, or side of the TV.

1- First of all, locate the power, volume up and volume down buttons of the ZEDSmart 55DTH801.

They must be located on the back of the TV, on its right side or at the bottom of the ZEDSmart screen.

2- Next, disconnect the ZEDSmart 55DTH801 from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.

3- Press the power and volume down buttons of the ZEDSmart 55DTH801 at the same time, keep them pressed and connect the ZEDSmart television to the electrical current.

4- Hold down the power and volume down buttons without releasing them at any time until you see the ZEDSmart logo or the Android TV logo.

The moment you see the logo you can release the buttons.

5- The ZEDSmart 55DTH801 TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

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About the device:

The ZEDSmart 55DTH801 it is a television with the Android operating system, an aspect ratio of 0,67292, a refresh rate of 60 Hz, 3 HDMI ports, 2 USB ports, a screen resolution of 3840 x 2160 Pixels pixels, a screen diagonal of 54 Inch cm, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.

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