If your Smart TV TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.
IMPORTANT: formatting or resetting your TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 to its factory state will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023, Wi-Fi passwords, Google Play user and web browsing history.
The TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 TV will need to be fully configured as when it was turned on for the first time after purchase.
Estimated time: 15 minutes.
Table of Contents:
You will need:
- TV remote
If you don't have a remote you can buy one from this link on Amazon. *
1- First step:
To begin changing the language of the menus on your TCL C64 Series Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023, press the "Start" or "Home" button on the remote control, This is the button with the symbol of a house.
2- Second step:
Using the direction buttons on the remote control, move through the menus on the screen until you reach our profile icon that should appear in the upper right part of the screen of your TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023.
This is an icon that contains our Google account profile photo or the initial letter of our name.
Press to access using the center button on the remote control.
3- Third step:
Use the buttons on the remote control to move through the menu and select the "Settings" section, it is the icon of a gear wheel.
Press to access using the center button on the remote control.
4- Four step:
Once inside the settings of the TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023, go down using the buttons on the remote control to go to the "Device Preferences" or "System" section, it should have the icon of a television.
Click to access.
5- Fifth step:
Within the "Device Preferences" or "System" section of the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023, a section called "About" will appear, this section has the icon of an exclamation symbol inside a circle.
Click to enter the Information section and continue with the factory restoration process.
6- Sixth step:
When you have accessed the "About" section of the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023, you will see another list of available options, use the direction button to go down and select the section called "Factory reset" and press the center button to continue with this process.
7- Seventh step:
A confirmation message will appear on the screen of the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 indicating that all the information on the television TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 will be deleted, including the settings, the downloaded applications and the link with your Google account (the Google account is not deleted, only unlinked from the TV), click on "Factory data reset" again, if you have decided not to continue click "Cancel" and no data will be deleted.
8- Eighth step:
A second confirmation message will appear to confirm that you want to restore the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023, from this step you cannot go back, all apps and settings will be removed from the TV.
Press "Erase everything" to finish and wait a few seconds for the TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 to be completely restored.
If you don't have the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your TCL using the physical buttons on the back, bottom, or side of the TV.
1- First of all, locate the power, volume up and volume down buttons of the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023.
They must be located on the back of the TV, on its right side or at the bottom of the TCL screen.
2- Next, disconnect the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.
3- Press the power and volume down buttons of the TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 at the same time, keep them pressed and connect the TCL television to the electrical current.
4- Hold down the power and volume down buttons without releasing them at any time until you see the TCL logo or the Android TV logo.
The moment you see the logo you can release the buttons.
5- The TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.
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About the device:
The TCL TCL Serie C64 4K QLED 65" 65C645 Dolby Vision/Atmos Google TV 2023 it is a television with the Google TV operating system, an aspect ratio of 16:9, 3 HDMI ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 165.1 cm, Bluetooth, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.
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