Factory reset TCL 65C845

Factory reset TCL 65C845

How to reset or hard reset an TCL 65C845

If your Smart TV TCL 65C845 works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.

IMPORTANT: formatting or resetting your TCL 65C845 to its factory state will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this 65C845, Wi-Fi passwords, Google Play user and web browsing history.

The TCL 65C845 TV will need to be fully configured as when it was turned on for the first time after purchase.

Estimated time: 15 minutes.


Table of Contents:


Restore from the options of TCL 65C845

You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

1- First step:

To begin changing the language of the menus on your TCL C845 Series 65C845 190.5 cm (75") 4K Ultra HD Smart TV Wi-Fi Black, press the "Start" or "Home" button on the remote control, This is the button with the symbol of a house.

Google TV remote control

2- Second step:

Using the direction buttons on the remote control, move through the menus on the screen until you reach our profile icon that should appear in the upper right part of the screen of your 65C845.

This is an icon that contains our Google account profile photo or the initial letter of our name.

Press to access using the center button on the remote control.

Google TV home screen

3- Third step:

Use the buttons on the remote control to move through the menu and select the "Settings" section, it is the icon of a gear wheel.

Press to access using the center button on the remote control.

Google TV settings icon

4- Four step:

Once inside the settings of the 65C845, go down using the buttons on the remote control to go to the "Device Preferences" or "System" section, it should have the icon of a television.

Click to access.

Google TV system icon

5- Fifth step:

Within the "Device Preferences" or "System" section of the TCL 65C845, a section called "About" will appear, this section has the icon of an exclamation symbol inside a circle.

Click to enter the Information section and continue with the factory restoration process.

About Google TV

6- Sixth step:

When you have accessed the "About" section of the TCL 65C845, you will see another list of available options, use the direction button to go down and select the section called "Factory reset" and press the center button to continue with this process.

Factory reset Google TV

7- Seventh step:

A confirmation message will appear on the screen of the TCL 65C845 indicating that all the information on the television 65C845 will be deleted, including the settings, the downloaded applications and the link with your Google account (the Google account is not deleted, only unlinked from the TV), click on "Factory data reset" again, if you have decided not to continue click "Cancel" and no data will be deleted.

Factory reset Android TV

8- Eighth step:

A second confirmation message will appear to confirm that you want to restore the TCL 65C845, from this step you cannot go back, all apps and settings will be removed from the TV.

Press "Erase everything" to finish and wait a few seconds for the 65C845 to be completely restored.

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Restore TCL 65C845 without the remote control

If you don't have the TCL 65C845 remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your TCL using the physical buttons on the back, bottom, or side of the TV.

1- First of all, locate the power, volume up and volume down buttons of the TCL 65C845.

They must be located on the back of the TV, on its right side or at the bottom of the TCL screen.

2- Next, disconnect the TCL 65C845 from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.

3- Press the power and volume down buttons of the TCL 65C845 at the same time, keep them pressed and connect the TCL television to the electrical current.

4- Hold down the power and volume down buttons without releasing them at any time until you see the TCL logo or the Android TV logo.

The moment you see the logo you can release the buttons.

5- The TCL 65C845 TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

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About the device:

The TCL 65C845 it is a television with the Google TV operating system, an aspect ratio of 16:9, 4 HDMI ports, 2 USB ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 190.5 cm, Bluetooth, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.

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