Factory reset Sony KD55AG9

How to reset or hard reset an Sony KD55AG9

If your Smart TV Sony KD55AG9 works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.

IMPORTANT: formatting or resetting your Sony KD55AG9 to its factory state will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this KD55AG9, Wi-Fi passwords, Google Play user and web browsing history.

The Sony KD55AG9 TV will need to be fully configured as when it was turned on for the first time after purchase.

Estimated time: 15 minutes.

Table of Contents:

Restore from the options of Sony KD55AG9

You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

1- First step:

First go to the start menu of your Sony KD55AG9 55-inch OLED 4K HDR UHD Smart Android TV™ with voice remote TV, once you have it in front of you, go to the settings, it is the gear wheel icon in the upper right part of the screen of your Sony KD55AG9 55-inch OLED 4K HDR UHD Smart Android TV™ with voice remote:

2- Second step:

Navigate through the menu of the KD55AG9 TV until you find the section called "Storage and reset", press to access the storage settings and factory restore.

3- Third step:

Once inside the Sony KD55AG9 Storage and reset settings, look for the "Factory data reset" section with your remote or cursor and click on it.

4- Four step:

A confirmation message will appear on the screen of the Sony KD55AG9 indicating that all the information on the television KD55AG9 will be deleted, including the settings, the downloaded applications and the link with your Google account (the Google account is not deleted, only unlinked from the TV), click on "Factory data reset" again, if you have decided not to continue click "Cancel" and no data will be deleted.

5- Fifth step:

A second confirmation message will appear to confirm that you want to restore the Sony KD55AG9, from this step you cannot go back, all apps and settings will be removed from the TV.

Press "Erase everything" to finish and wait a few seconds for the KD55AG9 to be completely restored.

Restore Sony KD55AG9 without the remote control

If you don't have the Sony KD55AG9 remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your Sony using the physical buttons on the back, bottom, or side of the TV.

1- First of all, locate the power, volume up and volume down buttons of the Sony KD55AG9.

They must be located on the back of the TV, on its right side or at the bottom of the Sony screen.

2- Next, disconnect the Sony KD55AG9 from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.

3- Press the power and volume down buttons of the Sony KD55AG9 at the same time, keep them pressed and connect the Sony television to the electrical current.

4- Hold down the power and volume down buttons without releasing them at any time until you see the Sony logo or the Android TV logo.

The moment you see the logo you can release the buttons.

5- The Sony KD55AG9 TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

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About the device:

The Sony KD55AG9 it is a television with the Android operating system, an aspect ratio of 16:9, 4 HDMI ports, 3 USB ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 139.7 cm, Bluetooth, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.

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