If your Smart TV Samsung GQ50Q74DAU works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.
IMPORTANT: formatting or resetting your Samsung GQ50Q74DAU to its factory state it will delete all the personalized settings of the TV such as the tuned channels and their order, names of inputs, applications that have been installed, passwords of the accounts linked to this GQ50Q74DAU, Wi-Fi passwords, usuario de Samsung y Smart Hub y el historial de navegaciĆ³n web.
The Samsung GQ50Q74DAU TV will need to be fully configured as when it was turned on for the first time after purchase.
Estimated time: 15 minutes.
Table of Contents:
You will need:
- TV remote
If you don't have a remote you can buy one from this link on Amazon. *
Models from 2018:
1- First step:
First go to the home menu of your Samsung Q74D GQ50Q74DAU 127 cm (50") 4K Ultra HD Smart TV Wi-Fi Grey, Titanium TV by pressing the "Menu" or "Home" button on the remote control or remote control of the Smart TV, it is the button with the image of a house.
2- Second step:
Using the directional buttons on the remote control, navigate through the home menu of GQ50Q74DAU until you find the section called "Settings", it is the option with the icon of a gear or cogwheel.
Press the center button on the remote control to open the TV settings.
3- Third step:
With the directional buttons of your remote control, scroll down the GQ50Q74DAU menu to the section called "General", this is the option with an icon of a wrench.
4- Four step:
Using the directional buttons on the Samsung GQ50Q74DAU remote control, scroll down the menu that appears on the screen to the section called "Reset" and press the enter button (the button located in the center of the steering wheel).
5- Fifth step:
A window will appear asking for the PIN code. If you have never changed the Samsung GQ50Q74DAU PIN code, enter 0000
which is the default PIN code for all Samsung televisions.
6- Sixth step:
A confirmation message will appear on the Samsung GQ50Q74DAU screen indicating that all the information on the GQ50Q74DAU TV will be erased, including the settings, installed applications except the network settings.
Press Yes to confirm the TV reset.
7- Seventh step:
Wait a few minutes for the hard reset of the Samsung GQ50Q74DAU to complete, do not touch any button on the remote control or turn off or unplug the TV until it is finished.
8- Eighth step:
Once the data deletion process is completed from the Samsung GQ50Q74DAU and the factory settings have been restored, the TV will restart automatically and the initial setup menu will appear.
If you don't have the Samsung GQ50Q74DAU remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your Samsung using the physical buttons on the back, bottom, or side of the TV.
1- First of all, locate the power, volume up and volume down buttons of the Samsung GQ50Q74DAU.
They must be located on the back of the TV, on its right side or at the bottom of the Samsung screen.
2- Next, disconnect the Samsung GQ50Q74DAU from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.
3- Hold down the power button on the Samsung GQ50Q74DAU for about 15 seconds and release the button again.
4- Reconnect the Samsung GQ50Q74DAU TV to power and press the power button.
5- The Samsung GQ50Q74DAU TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.
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About the device:
The Samsung GQ50Q74DAU it is a television with the Tizen operating system, an aspect ratio of 16:9, 3 HDMI ports, 2 USB ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 127 cm, Bluetooth, Wi-Fi, dimensions of 0 cm width, 0 cm height and 0 cm depth.
Release date: 2024-04-25.
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