If your Smart TV Konka 812 Series 65" works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.
IMPORTANT: formatting or resetting your Konka 812 Series 65" to its factory state will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this 812 Series 65", Wi-Fi passwords, Google Play user and web browsing history.
The Konka 812 Series 65" TV will need to be fully configured as when it was turned on for the first time after purchase.
Estimated time: 15 minutes.
Table of Contents:
You will need:
- TV remote
If you don't have a remote you can buy one from this link on Amazon. *
1- First step:
First go to the start menu of your 812 Series 65" TV, once you have it in front of you, go to the settings, it is the gear wheel icon in the upper right part of the screen of your 812 Series 65":
2- Second step:
Navigate through the menu of the 812 Series 65" TV until you find the section called "Storage and reset", press to access the storage settings and factory restore.
3- Third step:
Once inside the Konka 812 Series 65" Storage and reset settings, look for the "Factory data reset" section with your remote or cursor and click on it.
4- Four step:
A confirmation message will appear on the screen of the Konka 812 Series 65" indicating that all the information on the television 812 Series 65" will be deleted, including the settings, the downloaded applications and the link with your Google account (the Google account is not deleted, only unlinked from the TV), click on "Factory data reset" again, if you have decided not to continue click "Cancel" and no data will be deleted.
5- Fifth step:
A second confirmation message will appear to confirm that you want to restore the Konka 812 Series 65", from this step you cannot go back, all apps and settings will be removed from the TV.
Press "Erase everything" to finish and wait a few seconds for the 812 Series 65" to be completely restored.
If you don't have the Konka 812 Series 65" remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your Konka using the physical buttons on the back, bottom, or side of the TV.
1- First of all, locate the power, volume up and volume down buttons of the Konka 812 Series 65".
They must be located on the back of the TV, on its right side or at the bottom of the Konka screen.
2- Next, disconnect the Konka 812 Series 65" from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.
3- Press the power and volume down buttons of the Konka 812 Series 65" at the same time, keep them pressed and connect the Konka television to the electrical current.
4- Hold down the power and volume down buttons without releasing them at any time until you see the Konka logo or the Android TV logo.
The moment you see the logo you can release the buttons.
5- The Konka 812 Series 65" TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.
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About the device:
The Konka 812 Series 65" it is a television with the Android TV operating system, an aspect ratio of 16:9, a refresh rate of 60 Hz, 2 HDMI ports, 1 USB ports, a screen resolution of 3840*2160 pixels, a screen diagonal of 65" cm, Bluetooth, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.
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