Factory reset KPN TV+ Box

How to reset or hard reset an KPN TV+ Box

If your KPN TV+ Box player is running very slowly, freezes, or has its internal memory full and you want to erase everything, if you need to return it, send it for repairs, sell it, or give it away and don't want others to have access to your history, apps, and passwords, you can perform a factory reset or format it to restore it to its original state.

IMPORTANT: Resetting or formatting your KPN TV+ Box to factory settings will erase all the personalized configuration of the device, such as tuned channels and their order, input names, installed applications, passwords for accounts linked to this TV+ Box, Wi-Fi passwords, Google Play user information, and web browsing history.

The KPN TV+ Box will need to be fully set up as if it were turned on for the first time after purchase.

Estimated time: 15 minutes.

Table of Contents:

Restore from the options of KPN TV+ Box

You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

1- First step:

First, go to the home menu of your KPN TV+ Box. Once there, go to settings, which is the gear icon located in the top right corner of the screen on your TV.

2- Second step:

Navigate through the TV+ Box menu until you find the section called "Storage and reset." Press it to access the storage and factory reset settings.

3- Third step:

Once inside the KPN TV+ Box Storage and reset settings, look for the "Factory data reset" section with your remote or cursor and click on it.

4- Four step:

A confirmation message will appear on the TV screen connected to the KPN TV+ Box indicating that all information on the TV+ Box will be erased, including settings, downloaded apps, and the link to your Google account (the Google account is not deleted, only unlinked from the player). Press "Factory data reset" again. If you've decided not to proceed, press "Cancel," and no data will be deleted.

5- Fifth step:

A second confirmation message will appear to confirm that you want to restore the KPN TV+ Box, from this step you cannot go back, all apps and settings will be removed from the player.

Press "Erase everything" to finish and wait a few seconds for the TV+ Box to be completely restored.

Restore KPN TV+ Box without the remote control

If you don’t have the remote control for the KPN TV+ Box, the device has entered a reboot loop, or it’s not responding, you can restore the KPN to factory settings using the physical buttons located on the back, bottom, or side of the device.

1- First, locate the power button on the KPN TV+ Box.
It should be located on the back of the device, on the right side or at the bottom of the KPN player.

2- Next, disconnect the KPN TV+ Box from the power supply, unplug it or turn off the switch on the power strip where it is connected to cut off electricity.

3- Press and hold the power button on the KPN TV+ Box, hold it down and connect the KPN device to the electrical outlet.

4- Press and hold the power button without releasing it until you see the KPN logo or the Android TV logo.
When you see the logo, you can release the button.

5- Once in the recovery menu, you can navigate using the physical power button:
Short presses to move between options.
Long press to select an option.
Navigate to the "Wipe data/factory reset" option or similar.
Select this option with a long press of the power button.
Confirm that you want to perform the factory reset with another long press.

5- The KPN TV+ Box TV Box will restart and it will take a few minutes or seconds to restore to factory settings. Once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

Questions and answers from users about "How to reset KPN TV+ Box - Factory reset and erase all data"

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Factory reset KPN TV+ Box

How to reset or hard reset an KPN TV+ Box

Restore from the options of KPN TV+ Box

Restore KPN TV+ Box without the remote control

Questions and answers from users about "How to reset KPN TV+ Box - Factory reset and erase all data"

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