Factory reset Claro Colombia Smart Speaker

How to reset or hard reset an Claro Colombia Smart Speaker

If your Claro Colombia Smart Speaker player is running very slowly, freezes, or has its internal memory full and you want to erase everything, if you need to return it, send it for repairs, sell it, or give it away and don't want others to have access to your history, apps, and passwords, you can perform a factory reset or format it to restore it to its original state.

IMPORTANT: Resetting or formatting your Claro Colombia Smart Speaker to factory settings will erase all the personalized configuration of the device, such as tuned channels and their order, input names, installed applications, passwords for accounts linked to this Smart Speaker, Wi-Fi passwords, Google Play user information, and web browsing history.

The Claro Colombia Smart Speaker will need to be fully set up as if it were turned on for the first time after purchase.

Estimated time: 15 minutes.

Table of Contents:

Restore from the options of Claro Colombia Smart Speaker

You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

1- First step:

First, go to the home menu of your Claro Colombia Smart Speaker. Once there, go to settings, which is the gear icon located in the top right corner of the screen on your TV.

2- Second step:

Navigate through the Smart Speaker menu until you find the section called "Storage and reset." Press it to access the storage and factory reset settings.

3- Third step:

Once inside the Claro Colombia Smart Speaker Storage and reset settings, look for the "Factory data reset" section with our remote or cursor and click on it.

4- Four step:

A confirmation message will appear on the TV screen connected to the Claro Colombia Smart Speaker indicating that all information on the Smart Speaker will be erased, including settings, downloaded apps, and the link to your Google account (the Google account is not deleted, only unlinked from the player). Press "Factory data reset" again. If you've decided not to proceed, press "Cancel," and no data will be deleted.

5- Fifth step:

A second confirmation message will appear to confirm that you want to restore the Claro Colombia Smart Speaker, from this step you cannot go back, all apps and settings will be removed from the player.

Press "Erase everything" to finish and wait a few seconds for the Smart Speaker to be completely restored.

Restore Claro Colombia Smart Speaker without the remote control

If you don’t have the remote control for the Claro Colombia Smart Speaker, the device has entered a reboot loop, or it’s not responding, you can restore the Claro Colombia to factory settings using the physical buttons located on the back, bottom, or side of the device.

1- First, locate the power button on the Claro Colombia Smart Speaker.
It should be located on the back of the device, on the right side or at the bottom of the Claro Colombia player.

2- Next, disconnect the Claro Colombia Smart Speaker from the power supply, unplug it or turn off the switch on the power strip where it is connected to cut off electricity.

3- Press and hold the power button on the Claro Colombia Smart Speaker, hold it down and connect the Claro Colombia device to the electrical outlet.

4- Press and hold the power button without releasing it until you see the Claro Colombia logo or the Android TV logo.
When you see the logo, you can release the button.

5- Once in the recovery menu, you can navigate using the physical power button:
Short presses to move between options.
Long press to select an option.
Navigate to the "Wipe data/factory reset" option or similar.
Select this option with a long press of the power button.
Confirm that you want to perform the factory reset with another long press.

5- The Claro Colombia Smart Speaker TV Box will restart and it will take a few minutes or seconds to restore to factory settings. Once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

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Factory reset Claro Colombia Smart Speaker

How to reset or hard reset an Claro Colombia Smart Speaker

Restore from the options of Claro Colombia Smart Speaker

Restore Claro Colombia Smart Speaker without the remote control

Questions and answers from users about "How to reset Claro Colombia Smart Speaker - Factory reset and erase all data"

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