Troubleshooting Samsung PS51E490B1W

Check timer or energy-saving settings: Some TVs have energy-saving or timer settings that might cause them to turn off automatically. Check and adjust these settings if necessary on your Samsung PS51E490B1W.

Ensure all cables are properly connected, especially if you are using external devices like game consoles or sound systems.

If the Samsung PS51E490B1W turns off after being on for a while, it could be an overheating issue. Ensure there is enough ventilation around the TV.

Make sure the Samsung PS51E490B1W is correctly plugged in and the outlet is working. You can test by plugging another device into the same outlet to check.

The Samsung PS51E490B1W has the following wireless connections:
Wi-Fi ready: Yes.

The Samsung PS51E490B1W television has the following Ethernet connections:
Ethernet LAN (RJ-45) ports: 1.
Ethernet LAN: Y (TVs with Ethernet port ).

This TV model cannot connect to the internet by itself; to enjoy streaming content, you need to connect a set-top box, Chromecast, Fire Stick, Xiaomi TV, or any other HDMI dongle with internet capability.

If your Samsung PS51E490B1W does not have a signal, there are several steps you can follow to try to solve the problem:

Check cable connections: Make sure all cables, including the antenna, coaxial cable, or any other input cable, are properly connected to both the TV and the signal source (such as a cable or satellite box).

Verify the input source: Ensure that the PS51E490B1W is set to the correct input source (HDMI, DVB-T, cable, etc.). You can switch between different sources using the remote control.

Check the antenna or cable connection: If you are using an antenna, ensure it is correctly oriented and there are no obstacles blocking the signal reception. If you have a cable service, check for any service interruptions in your area.

Rescan channels: In the settings menu of your Samsung PS51E490B1W, look for the option to tune or search for channels. This may be necessary if the channel setup has changed or if you have moved the antenna.

Check on another TV: If you have another TV at home, try to see if it also has signal issues. This can help you determine whether the problem is with the specific TV or the signal source in general.

The Samsung PS51E490B1W has Miracast support, this means that it has the protocol to be able to send the image that we see on our mobile phone, tablet or computer wirelessly using Wi-Fi Direct. Check out the following tutorial with everything you need to know to duplicate the image on the Samsung PS51E490B1W: Screen sharing on TV (Screen mirroring) .

Since the Samsung PS51E490B1W does not have wireless connectivity, to send the image signal from a mobile phone, tablet, or computer, you need to connect a device such as Chromecast, FireStick, Xiaomi Mi TV Stick, or any other dongle with Android TV or Roku TV to mirror the screen via Wi-Fi. Consult the following tutorial for everything you need to know about screen mirroring on the Samsung PS51E490B1W: Screen sharing on TV (Screen mirroring) .

If you cannot or do not wish to use a wireless connection to mirror the screen with the Samsung PS51E490B1W, you can perform "mirroring" (mirror mode) or send the image to the TV using an HDMI cable. For this, you will need to connect the cable to one of the HDMI ports of the PS51E490B1W and to the computer or mobile phone using a USB to HDMI adapter.