Troubleshooting Samsung 49HE694

Check timer or energy-saving settings: Some TVs have energy-saving or timer settings that might cause them to turn off automatically. Check and adjust these settings if necessary on your Samsung 49HE694.

Ensure all cables are properly connected, especially if you are using external devices like game consoles or sound systems.

If the Samsung 49HE694 turns off after being on for a while, it could be an overheating issue. Ensure there is enough ventilation around the TV.

Make sure the Samsung 49HE694 is correctly plugged in and the outlet is working. You can test by plugging another device into the same outlet to check.

The Samsung 49HE694 has the following wireless connections:
Wi-Fi: Yes.
Bluetooth: Yes.

The Samsung 49HE694 television has the following Ethernet connections:
Ethernet LAN: No.

This TV model cannot connect to the internet by itself; to enjoy streaming content, you need to connect a set-top box, Chromecast, Fire Stick, Xiaomi TV, or any other HDMI dongle with internet capability.

If your Samsung 49HE694 does not have a signal, there are several steps you can follow to try to solve the problem:

Check cable connections: Make sure all cables, including the antenna, coaxial cable, or any other input cable, are properly connected to both the TV and the signal source (such as a cable or satellite box).

Verify the input source: Ensure that the 49HE694 is set to the correct input source (HDMI, DVB-T, cable, etc.). You can switch between different sources using the remote control.

Check the antenna or cable connection: If you are using an antenna, ensure it is correctly oriented and there are no obstacles blocking the signal reception. If you have a cable service, check for any service interruptions in your area.

Rescan channels: In the settings menu of your Samsung 49HE694, look for the option to tune or search for channels. This may be necessary if the channel setup has changed or if you have moved the antenna.

Check on another TV: If you have another TV at home, try to see if it also has signal issues. This can help you determine whether the problem is with the specific TV or the signal source in general.

Since the Samsung 49HE694 does not have wireless connectivity, to send the image signal from a mobile phone, tablet, or computer, you need to connect a device such as Chromecast, FireStick, Xiaomi Mi TV Stick, or any other dongle with Android TV or Roku TV to mirror the screen via Wi-Fi. Consult the following tutorial for everything you need to know about screen mirroring on the Samsung 49HE694: Screen sharing on TV (Screen mirroring) .

If you cannot or do not wish to use a wireless connection to mirror the screen with the Samsung 49HE694, you can perform "mirroring" (mirror mode) or send the image to the TV using an HDMI cable. For this, you will need to connect the cable to one of the HDMI ports of the 49HE694 and to the computer or mobile phone using a USB to HDMI adapter.